FAQ

HOW WOULD I BENEFIT FROM HOME CARE SERVICES?

Home care services are a great resource for the community because the general idea is to keep people out of long term nursing facilities. If you have problems even standing up, walking, tying your shoes, getting lightheaded, or feeling out of breath – home care services could be right for you. Having a diagnosed condition would also be a great reason to get home care. If someone was there with you – even for a few hours a day- it would help you get tasks completed instead of you trying to do it yourself and possibly falling or injuring yourself to end up in the hospital.

WHAT IF SOMEONE DOESN’T SPEAK ENGLISH, DO YOU HAVE TRANSLATORS?

Home care services are a great resource for the community because the general idea is to keep people out of long term nursing facilities. If you have problems even standing up, walking, tying your shoes, getting lightheaded, or feeling out of breath – home care services could be right for you. Having a diagnosed condition would also be a great reason to get home care. If someone was there with you – even for a few hours a day- it would help you get tasks completed instead of you trying to do it yourself and possibly falling or injuring yourself to end up in the hospital.

WHAT IF SOMEONE DOESN’T SPEAK ENGLISH, DO YOU HAVE TRANSLATORS?

We have translators available who are able to communicate with anyone. They speak  Spanish,  Russian to name a few.

WHAT SERVICES DO YOUR AIDES PROVIDE?

The service plan covers a customized plan based on the client’s request. Some clients need full care while others just want someone to take them on walks. We offer assistance with bathing and dressing, assistance with ambulance and transfers and help preparing and service healthy diets. We also do kitchen maintenance, general cleaning, bathroom cleaning, shopping and errands. Most importantly we provide companionship and socialization.

WHERE ARE YOU LOCATED?

3035 FRANKS RD HUNTINGDON VALLEY PA 19006

CAN I CHOOSE MY OWN AIDE?

Yes you can choose a family member, friend, neighbor, associate, anyone you feel comfortable coming to assist you with the services you need. They will have to come to the office and fill out an application and we will hire them to service you. We also review possible employees with a criminal record on their background on a case by case basis. If that is who you want to be your aide then we can work with you. If you require another aide, PA STATE HOME CARE LLC.  Will work with your preferences and send you an aide ourselves to help out at any time. We want you to be completely happy and trust who’s going to be in your home

HOW DO I TRANSFER TO YOUR COMPANY?

It’s so simple. You have the right to transfer agencies if you’re not happy for any reason. Even if you believe your aide will be happier if you notice your current agency give them a hard time. Contact your service coordinator and give them our information. The coordinator will be in touch with us and we can decide when the best time for you to start with us is. If you have an aide, you need to make sure they know they have to come fill out an employment application and have all their documents in order for us to hire them. We will run a background check prior to their start date as well.

WHAT INSURANCES DO YOU ACCEPT?

We work with Community Health Choices (CHC). These health plans will coordinate your health care coverage in order to improve the quality of your health care experience. We accept PA Health & Wellness, Keystone First CHC (Amerihealth Southeast), and UPMC Community HealthChoices.

WHAT DO I NEED TO BRING WITH ME IF I WANT TO WORK FOR PA STATE HOME CARE LLC ?

If you are scheduling a visit with Pa State Home Care LLC , before you come to the office make sure you bring an active ID, a valid 2 step PPD (or chest X-ray) for tuberculosis testing, Social security card and bank information (if you would like direct deposit).

DO YOU GUYS PAY ON TIME?

We go to great lengths to ensure that employes get paid on time. We check and double check hours to make sure there are never issues. If there are issues, we make sure to fix the issue as soon as possible. Employees work hard for their money and want to make sure that is something that our staff never worry about.

DO YOU GUYS PAY ON TIME?

We go to great lengths to ensure that employes get paid on time. We check and double check hours to make sure there are never issues. If there are issues, we make sure to fix the issue as soon as possible. Employees work hard for their money and want to make sure that is something that our staff never worry about.